Refund policy

ALL SALES ARE FINAL <3 NO CANCELLATIONS OR RETURNS!

As Buckle Bunny is still a very small business we do not offer any returns or exchanges WITH THE EXCEPTION OF WRONG ITEM(S) RECEIVED OR ITEMS WITH PRODUCTION FLAWS/DAMAGE WE MISSED, IN THIS CASE CONTACT US AT help@bucklebunnyusa.com. 

Damages and issues
Please inspect your order upon reception and contact us within 15 days of delivery if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Address changes
Changes to orders ARE NOT GUARANTEED, we can only make changes if you email us before your order is shipped. Contact us as soon as possible at help@bucklebunnyusa.com subject line: ADDRESS CHANGE and include your name on the order and correct address in the email. We will make necessary changes and let you know if the change can be made. If you enter an incorrect address or your package is unable to be claimed upon delivery, USPS will ship it back to us and we can reship it to you once it is received and the reshipment cost is covered (same as original shipment cost that was calculated at checkout).

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.